Experienced IT Support Specialist

Job Locations US-SD-Sioux Falls
ID
2020-1637
Category
Information Technology
Type
Full-Time

Overview

At Interstates, the most impressive thing we’ve built is our team. We are currently seeking an experienced IT Support Specialist to join our Information Technology Team for our Sioux Falls, SD office. Interstates seeks ambitious, innovative individuals with the ability to build and maintain relationships with our team and external customers in order to truly understand needs and deliver the best results. Interstates. Let’s Build.

Responsibilities

  • Providing technical assistance to end-users
  • Clearly communicating how to best to resolve issues
  • Researching, troubleshooting, and resolving technical issues with hardware including laptops, printers, servers, and network equipment
  • Installing, configuring, and troubleshooting software applications and services on Microsoft operating systems
  • Using HelpDesk application to prioritize work
  • Deploying laptops and iPads in the office and field
  • Owning project initiatives
  • Other duties as assigned

Qualifications

  • Bachelor /Associates Degree in Computer Science or related field
  • 3-5 years of experience OR equivalent combination of education and experience
  • Experience with Microsoft Active Directory and Microsoft Office
  • Experience with VMware Virtualization solutions a plus
  • Basic understanding of cyber security
  • Working knowledge and understanding of TCP/IP network environment
  • Excellent communication and written skills
  • Proactive and positive work ethic with great customer skills

 
Travel: This position is located in our Sioux Falls, SD office. Travel may be required up to 5%.
 
Interstates is an Equal Opportunity/AA Employer and provides a drug free work environment.

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